When digital banks appeared, they disrupted traditional banking. And it’s just starting.
Digital banking is innovative and dynamic, which is what users are looking for. It improved everything: processes, services to customers, and delivered lower-cost products.
Thanks to its appearance, consumers no longer need to set foot inside a bank. Now they can manage all their finances and keep them in order via a computer or mobile device.
Consumers made their choice, and digital banks are becoming favorites.
What is a digital bank?
Digital banks offer most of the same banking products and services as traditional banks but through electronic/online platforms, such as mobile apps. To sum up, they are the automation of conventional banking services.
Digital banking products and services usually include the following:
- Money deposits
- Funds withdrawals and transfers
- Bill and invoices payment
- Finance (investment, loans, etc.)
- Checking/saving account management
Top 10 Digital Banks 2022
In 2022 digital banking was one of the leaders in digital transformation, which meant many benefits for customers.
Who play the leading roles in this revolution? According to Fintech Magazine, these were the best digital banks of 2022.
#10 Judo Bank
Founded in 2018, Judo Bank is an Australia-based organization that serves over 10 thousand business customers and individuals. Besides, it is one of the Australian unicorn fintech.
#9 MoneyLion
MoneyLion was founded in 2013 in the US. It is a full-service digital banking platform for borrowing, saving, and investing solutions.
Nowadays, it has more than 5 million customers.
#8 Monzo
It is a digital-only bank platform and marketplace to access various products and services. It’s London-based and serves five million customers across the UK and the US.
Launched in 2015, by 2016, the app set a record, raising over $1mn on Crowdcube.
#7 Starling Bank
In 2014, the baking veteran Anne Boden launched Starling Bank, a mobile banking platform that offers personal, joint, and business accounts. It is London-based.
In April 2022, Starling Bank completed an internal fundraising round of US$152.5mn, with a pre-money valuation of over $2.9bn.
Today, Starling serves 2.7 million customers.
#6 N26
It was founded in 2013 in Berlin, Germany, and in 2016 it received its banking license and was rebranded as N26 Bank. Today it is Germany’s biggest all-digital bank.
N26 offers mobile banking solutions to customers, and in 2022 served 7 million customers across 25 markets in Europe and the US.
#5 SoFi
Founded in 2011 and San Francisco-based, SoFi (Social Finance) offers a range of lending and wealth management services: from mortgages to credit cards to trading fractional shares and cryptocurrencies on its platform.
In October 2020, SoFi acquired full-service national bank status and nowadays serves 3.8 million customers.
#4 Chime
Chime is an American fintech startup that serves retail customers. Founded in San Francisco in 2013, Chime helps members avoid bank fees, save money automatically, and lead healthier financial life.
Today it is the bank with more users in the US, with more than 14 million customers.
#3 Tinkoff
Tinkoff digital bank is Moscow-based and was founded in 2006 by Oleg Tinkov.
Currently, the bank provides digital finance and lifestyle services and has 13 million customers.
#2 Revolut
The fintech was founded in 2015 it is headquartered in London.
Revolut started as an app and a prepaid card, and today enables people to spend abroad without paying high foreign exchange fees.
In April 2018, it became the UK’s first digital bank unicorn, and currently, Revolut operates all over Europe, Australia, Singapore, and the US.
Revolut has over 20 million global users and popularised investing in stocks, commodities, and cryptocurrencies.
#1 Nubank
From Brazil and launched in 2013, Nubank is a digital bank that offers digital credit cards, transfers, and payments.
Nubank is the largest fintech in Latin America, and its valuation is predicted of US$126bn by 2025. The bank currently serves an estimated 70 million customers.
What’s next?
As we move into 2023, consumers ask for more digitalized services. According to a Deloitte research report, customers increasingly prefer to use digital channels for their banking and financial operations.
Consumers ask for easy access to accounts and digital banking platforms that are faster and more secure. When considering customers’ needs, digital banks can anticipate and boost their offerings.
Consequently, guaranteeing a great customer experience will be crucial to success. It means ensuring customer needs in terms of convenience, comfort, ease of use, and engagement.
In 2023 investment in fintech will reach new heights and digital banking is a massive opportunity for growth.
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