Neobank

Qik

Industry

Digital Banking

Client website

qik.do

The app of the Dominican Republic's first neobank

Together with Qik—Grupo Popular's subsidiary and the Dominican Republic's first neobank—we worked on the continuous improvement of its mobile app: code audit and refactor, adoption of best practices, dependency management and architecture to scale without errors. In UX we ran heuristic and usage analysis to remove friction, optimize flows, and improve the usability. We also supported the incorporation of digital wallets such as Apple Pay and Google Wallet, strengthening security and performance.

+98%

Digital onboarding and operations

+50%

In-app conversion

+35%

Mobile performance improvements

About the client

Qik is the first neobank of the Dominican Republic, part of Grupo Popular. It offers a 100% digital experience with products such as accounts, cards, and loans via mobile, plus compatibility with digital wallets.

Client needs

  • · Improve code quality, architecture and dependency management to scale without incidents.
  • · Optimize performance, reduce errors and ensure a smooth experience.
  • · Carry out heuristic analysis and usability work to remove friction in key flows.
  • · Integrate digital wallets (Apple Pay, Google Wallet) and reinforce security.
  • · Accelerate time-to-market while upholding banking standards.

Neobank app development

  • · 360° assessment: review of stack technology stack, code best practices, performance metrics, crash-free rate, render times, and friction map.
  • · Refactor and hardening of the code; dependency cleanup and modularization for agile releases.
  • · Design review with Nielsen heuristics and accessibility; simplified flows and clear states.
  • · Integration and support for Apple Pay / Google Wallet; compliance and anti-fraud controls.
  • · CI/CD + DevOps + automated QA for continuous quality and production monitoring.

Services provided

Consultora Desarrollo Apps
Consulting
App development
Experiencia de usuario y Diseño UX/UI
User experience and design
UX/UI
Desarrollo React Native
Development
React Native
QA y Testing
QA and
Testing

Results

  • · App faster and stable, with a foundation ready to scale new capabilities.
  • · Less friction in critical flows and greater user satisfaction.
  • · Integration of digital wallets that enables contactless payments and greater adoption.
  • · Time-to-market more agile thanks to CI/CD and quality practices.
  • · Platform ready for growth and continuous releases.
+98%

Digital onboarding and operations

+50%

In-app conversion

+35%

Mobile performance improvements

Client testimonial

“ThinkUp's team helped us raise the app's performance and quality while keeping a steady, safe release cadence.”

CTO Qik – Dominican digital bank

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